Refund Policy

We value your decision to engage with our solar sizing calculator at Size.Solar. Our commitment is to offer an exceptional experience on our platform for suppliers and users alike. This refund policy aims to be clear, fair, and accommodating to your business needs.

14-Day Money-Back Guarantee

For our valued suppliers who opt into a monthly subscription, we're pleased to offer a 14-day money-back guarantee. Should you find our solar sizing calculator not meeting your expectations within the first 14 days of your subscription, we are prepared to refund your subscription fee in full.

To initiate a refund, please reach out to our customer support team at [email protected] with the following details:

• Your full name
• Your company's registered name
• A brief explanation for requesting a refund

Upon receiving your request, our team commits to processing your refund within 5-7 business days, crediting it back to your original payment method.

Please be aware that after the initial 14-day guarantee period, subscription fees become non-refundable. You retain the option to cancel your subscription at any point, with the service continuing until the end of the current billing cycle.

Limitation of Liability

Our solar sizing calculator serves to streamline the sizing process and showcase products available within the calculator. Please note, we cannot guarantee the precision of generated quotes or the constant availability of advertised products. The onus is on you, the supplier, to verify the accuracy of quotes and the availability of products prior to any transaction.

Your satisfaction and business success are of utmost importance to us. Should you have any queries or need further clarification regarding our refund policy, do not hesitate to get in touch with our customer service team.